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Pushing back the pendulum
Technology service costs have oscillated between clients and providers, creating a rollercoaster of headaches. Early outsourcing was like throwing pennies down a wishing well, until clients reclaimed control in the 2010s. Now, with AI and cloud services complicating things, clients face costly in-sourcing challenges. Solution? Think innovation, avoid dinosaur models!
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When “Smart” is Stupid
As a technology descriptor, “Smart” waxes and wanes in the various cycles of hype and marketing overreach, but looking at “Smart Home”, some of the real life examples are pretty Stupid…[read on]
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Hunting for Buried Treasure
There’s hidden treasure in tracking and capturing business benefits from change but it is not always easy and often neglected
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Earnback’s a botch
Earnback of service credits in technology service agreements is an absurd concept that should be rooted out of contracts
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Beware the Low-Code IPR Iceberg
Low-code app development is very popular now, but you need to ensure the commercial benefits of your titanic new app do not founder on the low-code intellectual property rights iceberg